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Legal

Refunds & cancellation

How paid Tawzan Pro subscriptions renew, cancel, and when a refund may be considered.

Last updated: September 18, 2026

Cancellation

Paid subscriptions renew automatically for the billing period you selected (monthly or yearly) until you cancel through Tawzan’s billing tools (Stripe Customer Portal) or by contacting billing@tawzan.com.

Canceling stops future renewals where applicable. Cancellation does not normally refund the current already-paid billing period; access typically continues through the end of that period.

Canceling does not restart a previously used free trial.

Refunds

Payments are generally non-refundable once charged, except where required by applicable law or where Tawzan determines there is a valid reason for a refund.

Eligible users may try Tawzan Pro for 7 days without a credit card. Please evaluate the product during trial before purchasing when possible.

Circumstances that may support a refund request — without promising automatic approval — include:

  • Duplicate charge
  • Incorrect charge
  • Technical issue that materially prevented use of the paid service
  • Unauthorized transaction, subject to verification
  • Other circumstances Tawzan approves

We do not promise that every request in those categories will be refunded. We also do not claim that “all sales are final under all circumstances.” Mandatory consumer refund or cooling-off rights still apply where local law requires them.